Every tenant in Ravti has an associated compliance interval. By default this is set to quarterly, any tenant can be updated to monthly, bi-annually, and yearly. On the Compliance tab, your list of suites are displayed. Both the maintenance responsibility and compliance status are based on the most recent compliance information about that tenant. For example, if for quarter one, a tenant is compliant, and for quarter two, that same tenant is non-compliant, then non-compliant will be listed. For a more in-depth look, click on the suite and view compliance history for that suite.
To edit a tenant’s status, identify the compliance period in question by reviewing the top right of the compliance card. When you have the right card, click edit in the upper right hand corner. Among other data, the options for compliance status and maintenance responsibility can be found here. Don’t forget -- setting a compliance card to “Pending” will initiate an email outreach to those tenants.
From here you can not only change the compliance interval, but also the maintenance responsibility. If a tenant is exempt from needing to show proof of preventative maintenance, you can simply click 'Tenant is exempt from compliance' and the tenant will not receive any automated email outreach.