Submitting your document is easy!
First, click the large green button in the email you received from Ravti. If for some reason the button doesn't load, you can click the link included later in the email, circled below:
Upon clicking the link, you should be taken to a page that looks like this:
You are then able to either:
- Drag and drop
- Click on and select a file to upload
via the box circled below. Please be sure that your ticket for service is dated within the date range shown in the box.
Upon adding your document, you should see the name of the file appear in that box. Now, you MUST click "SUBMIT DOCUMENT", circled below, to finalize your submission:
This is one of the more common steps that people miss, so please make sure to select it!
Upon doing so you will see a confirmation screen and know that your submission is complete.
You are able to access that screen from the original link in your email and can see what was submitted at any time.
Encountering other issues? Please email firstname.lastname@example.org and we'll be happy to help you.